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Zonka Feedback
High-Ticket🟢 Status: Online

Zonka Feedback

4.9
98 reviews
$67,620 Est. Rev
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High-Ticket Strategy

"Don't build another generic survey tool—build a 'Workshop Feedback Engine' for coaches and trainers."

Sniper Insight

"They need 'professional reports' and 'comprehensive solutions'—not just forms. They're buying credibility and data insights."

Risk Alert: Medium

High rating (4.88) means users are happy—competing directly is hard. Must find a vertical wedge (like workshops) or exploit the support gap.

The 4-Dimension Scorecard

Market Traction
8/10

$67k+ revenue with 98 reviews shows strong market validation and paying customers.

Resilience
3/10

4.88 rating with high volume is a strong barrier—users love it. Competing on features alone is suicide.

Sustainability
7/10

Survey tools have predictable costs. No unlimited AI/storage mentioned. Mature SaaS model.

Competition
5/10

Competes with Typeform, SurveyMonkey, Qwary, YouEngage—crowded but fragmented market.

The Opportunity Radar

Deep Review Mining & Gap Analysis

Pain & Gaps

Missing: Better Customer SupportLow Freq

"Explicit complaint about slow/unresponsive support—creates a wedge for a 'support-first' competitor."

❌ Customer service responsiveness issues❌ Users comparing multiple similar LTD tools (decision fatigue)

Niche Discovery

👤
Workshop Coaches & Trainers

"Review mentions gathering data from 'attendees to my workshops'—specific use case beyond generic surveys."

👤
Agency Owners

"Multiple reviews mention 'professional reports' and 'converts to profits'—business-focused users."

Marketing Angle

The only feedback tool built for coaches who need instant workshop insights—not just another form builder.
Actionable Insight

Use this angle to position your product against the generic competitors. Focus on the specific pain points identified in the "Pain & Gaps" module.

The "Buggy Clone" Syndrome

  • Customer service fails. One negative review explicitly calls out unresponsive support.
Loading reviews...

Sniper Verdict

"Listen to the hate. Build the cure. Steal the revenue."

The Battle Plan

The Winning Angle

"Zonka is winning with a 'complete solution' approach, but their support weakness and generic positioning leave room for a vertical-specific clone. The market is saturated with generalists—specialists win."

MVP Build

  • Pre-built workshop feedback templates (Why: Captures the niche immediately)
  • Real-time response dashboard for live events (Why: Solves the 'instant insights' need coaches have)

MVP Drop

  • Enterprise SSO integrations (Why: Distraction for indie MVP)
  • Advanced branching logic (Why: Costly to build; niche users need simplicity)

3-Week Roadmap

1
Pre-built workshop feedback templates (Why: Captures the niche immediately)
2
Real-time response dashboard for live events (Why: Solves the 'instant insights' need coaches have)
Marketing Hook
"Tired of survey tools that ignore your support tickets? We answer in 2 hours—guaranteed."
Attack Channels
Typeform ($50+/mo)SurveyMonkey ($39+/mo)Qwary (LTD)YouEngage (LTD)

Product Details

Categorycustomer-experience
Launched5/12/2021
Price$69
StatusActive

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